Privacy Policy

We ensure your personal data remains safe and fully confidential.

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1. Information Collection

We collect personal information, including name, email, phone, and payment details, necessary to provide our embroidery digitizing and vector art services efficiently. This helps us process orders accurately and communicate with customers effectively. We also collect information automatically through website usage to enhance your experience.

2. Use of Information

Collected information is used to fulfill orders, provide support, send updates, and improve our services. We also use your data for internal analytics and service optimization to ensure a seamless experience on our website. Your information will never be used for unrelated marketing without your consent.

3. Data Security

We implement strict security measures, including encryption and secure servers, to protect your data from unauthorized access, loss, or misuse. While we strive for maximum security, no system is completely immune to potential breaches. We regularly review and update our security practices to maintain safety.

4. Sharing of Information

We never sell or rent your personal information. It may only be shared with trusted third-party partners for payment processing, service delivery, or website operations, who are legally required to maintain confidentiality. We do not share information with advertisers or unrelated companies.

5. Your Rights

You have the right to access, update, or request deletion of your personal data. To exercise your rights or ask questions, contact us via email at agency@remdigitizer.com , and we will respond promptly. We encourage users to review their data regularly to keep it accurate.

6. Cookies and Tracking

Our website uses cookies and tracking technologies to improve user experience, analyze traffic, and provide personalized content. Users can manage cookie preferences in their browser settings. We do not use tracking for third-party advertising without consent.

7. Third-Party Services

We may work with third-party services for payments, email communication, or analytics. These partners are required to maintain confidentiality and use your data only for providing the agreed-upon service. Their policies may vary and are independent of our practices.

8. Children’s Privacy

Our services are not directed toward children under 13 years old. We do not knowingly collect personal information from children. Parents or guardians should contact us immediately if they believe we have inadvertently collected such data.

9. Policy Updates

We may update our privacy policy from time to time to reflect changes in services or regulations. Users will be notified of significant changes via email or website announcements. Continued use of our services constitutes acceptance of updated policies.